The Snitch

Just a little of everything HR

Archive for September 2010

How Disney leaders create magic

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At Walt Disney’s children theme parks, every customer’s experience is critical to its success and employees play a huge role in making sure each experience is “magical”. Inspiring employees to enjoy what they do on a regular basis is key. The world’s largest media and entertainment conglomerate shares how its leaders bring magic to the workplace.

Benjamin Reed, a facilitator for Disney Institute, a professional development and external training arm of The Walt Disney Company, reveals some tips on how business leaders can inspire their employees at work. In the video, he talks about a successful five-step approach used by his organisation. Reed also shares some examples of Disney leaders help their employees, more popularly known as cast members, derive real job satisfaction.

Reed will be facilitating a three-day training programme “Disney’s Approach to Business Excellence” organised by SIM Professional Development from 28 to 30 September 2010.

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Written by Jocelyn Lee

September 28, 2010 at 5:17 pm

5 Tips To Make Your Resume Work For You

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Personal Qualities: Outstanding worker; flexible 24 hours a day, seven days a week, 365 days a year.

Not every resume sent in to employers will secure you an interview. Likewise, for every interview you have attended does not mean you are guaranteed a position in that particular organisation. But really, what does a prospective employer look out for in a resume that will secure you the job you’ve been eyeing for?

Unless you are inheriting part of your family business, it is rare for a company to hire you right away without that little thing called “your resume”. While it may be a pain building a resume from scratch, you have to bear in mind that this is the very document that will help determine your future.

A good resume should portray you in the best possible light in the eyes of the potential employer. When writing a resume, you have to keep this constantly in mind: Picture yourself as a product. Don’t hesitate to promote yourself.

According to several HR managers, most resumes lack “customisation”. The ones that get noticed are the ones which are tweaked to fit the positions they are vying for. Managers also pointed out that some of the most unforgettable blunders jobseekers include:

– Sending in a 24-page resume

– Declaring to be the direct descendant of the Vikings

– Listing God down as a reference

– Putting a picture of his/her pet on top of his/her resume

– Sending in a video in an attempt to put the manager under a spell

How do you distinguish a good resume from a satisfactory one?

1. The Format of Your Resume

There is no right or wrong when it comes to the format of a resume. But what will make it stand out from the rest of the resumes employers receive day in and day out?

Customisation goes a long way, my friend. Say, if you are applying for a job in the creative industry, why limit yourself to Microsoft Word when there are Photoshop and Illustrator. As long as it’s well-done and doesn’t look amateurish, your resume should be alright.

2. Your Job Objective

Be specific and keep it concise. Justify why you want to work in the industry and how you are able to contribute to the organisation with your skills and abilities.

3. Emphasise on Qualifications

List down schools that you have attended and the highest qualification you’ve attained. Consider other credentials, academic awards or other scholastic accomplishments to be listed in this section.

4. Professional Experience

Point out any work experience – related or non-related – to the job you’re applying for. This informs the employer that you are generally acquainted with basic work ethics such as being responsible for your own actions, punctuality, and the ability to accommodate and cooperate while working alongside your colleagues.

5. Relevant Skills and Experience

Offer a summary of how you have contributed to an organisation or society with the skills you have gained over the years. Use words such as “conceptualised”, “advocated” and “organised” to help boost your resume.

In short, think of your resume as a marketing brochure. They add instant credibility to any given product (the product being YOU). A good resume should have the power to sway the mind of any prospective employer to want you and need you.

Source: Careerbuilder

Written by Diyana Z

September 28, 2010 at 3:34 pm

Posted in Recruitment

The new and improved HR professional

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The job of HR practitioners has to go beyond hiring and retaining talent now. One needs to initiate relationships with people at early stages so it gets easier when they eventually enter the company.

Don Tapscott, chairman of nGenera Insight and author of Macrowikinomics – Rebooting Business and the World, says the role of HR in any given company is really about building rapports with people and attempting to understand employees.

In the video, Tapscott talks about what HR professionals can do in order to do their jobs better. Additionally, he also shares some suggestions on what they can do to help older workers cope with organisational change by breaking the “generation firewall among the young and mature employees.

Written by Jocelyn Lee

September 8, 2010 at 6:16 pm

Posted in Uncategorized