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HRTV: Small Talk on managing creative staff

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Singapore – It is no secret creative employees have their own working style, but managers who can help them work together with the more traditional thinkers can reap positive results.

Edvarcl Heng, senior manager of social media at MediaCom, said a traditionalist can “help temper” the highflying ideas of a creative. “Similarly, a creative can create new efficiencies in the organisational work templates.”

He also suggested keeping work routines unpredictable in order to inspire creative staff. There is also the challenge of not bruising egos. Douglas Harding, executive producer at Apostrophe Films, said managers should constantly keep in mind that criticism can affect the employee’s enthusiasm for work.

Sabrina Zolkifi and Lee Xieli discuss in this episode of Small Talk how else managers can do to motivate their creative employees. They also share the two types of toxic managers human resources (HR) professionals must look out for. These are the tyrants and the mediocre managers.

Terry Sheridan, managing director of executive consultant firm Guardian Angel, explained the tyrants are the bullies of the workplace and will use the company’s resources for their own gains. Meanwhile, the mediocre ones will do the bare minimum work and spend time with office politics.

She added employees working under a bad manager will become “ineffective and inefficient”. Sheridan also advised HR to document the negative incidents and complaints against the bad manager so it would make dismissing them an easier process.

“Make sure they are aware of why they’ve lost their job,” she said. “A lot of people are blind to their faults, which is why the performance review is so essential and a core component of an HR manager’s job.”

Additionally, Sabrina and Xieli discuss why HR professionals are in such high demand this year, and what happens when a German insurance firm took its male employees to a spa for some shady reward incentives.


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Written by Sabrina Zolkifi

May 27, 2011 at 12:00 pm