The Snitch

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Posts Tagged ‘team building

Small Talk on racist staff and Gen Y’s expectations

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Singapore – Employees in Indian call centres have been told it was okay to hang up on “dumb” Australian clients while senior leaders in Singapore worry over their Gen Ys’ high expectations.

One trainer at the call centre even went so far to tell staff that Australians are racist towards Indians and did not begin attending college until recently. These demeaning stereotypes were brought to light after a journalist from news magazine Mother Jones underwent a three-week training course at the Delhi Call Centre last year.

This week, Small Talk discusses the irony of that story, as well as how employers can manage the expectations of their Generation Y (Gen Y) employees. According to Richard Lai, chief executive officer and managing director of logistics company Mapletree, younger staff want more money and opportunities but also a good work-life balance.

Lai said employees have to be more realistic in order to be happier at work. “At the end of the day, it is up to the individual to find their own level of contentment in their jobs.”

Also, find out more about how getting a team to cook together can help with bonding as HRTV heads down to The Sentosa Resort and Spa for a first-hand look at a new “Iron Chef” team building programme.

“It takes a break from the normal corporate retreats which usually involves teams being in seminars all day and talking business,” Ryan Sonson, the hotel’s executive chef, said.

Additionally, learn how companies are supporting older workers, along with their concern over rising wages as Singaporeans become increasingly pessimistic about their job opportunities.

HRTV: Inject some speed at corporate events

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Singapore – What better way to build up employee team spirit than pitting them against one another on the race track?

Corporate activities just got a whole lot more interesting with activities like go karting getting in on the action. More companies are choosing to go off the beaten track when planning for corporate events these days. OCBC Bank was one of them, launching the inaugural Corporate Karting Challenge earlier last month.

HRTV managed to sit down with the managing director of Kartright Singapore, Dato’ Jude Benny, and asked him why it is important companies choose events or activities their employees would enjoy.

Professional go kart racers Richard Bradley and Yuey Tan also weigh in on how racing can improve your work life.

Watch the video for exclusive footage of the launch event, as well as a chance to see Human Resources editor Lee Xieli having her go at go kart racing!

Written by Sabrina Zolkifi

February 2, 2011 at 9:26 am